Furniture Farce: Act III

After Acts I and II of the saga we were no nearer receiving our furniture a mere 6 weeks after ordering it.

Act III: Tonight I rang Index again and was told that not all the parcels in the delivery reached the carrier and so they returned them all to Index. Our purchase therefore has to be refunded again.

After a fairly terse conversation with a very unhelpful Index employee we decided to abandon Index and buy from a company that seems more interested in completing a sale. So we logged into Argos and found what is almost certainly the same suite of furniture. It will cost £30 more but the service can't be any worse than what we've received from Index (I hope!). No wonder they are going out of business.