Furniture fiasco

Index have completely messed up our furniture order.

First they fail to deliver it.
Then they say they have damaged it and so can't deliver it.
Then they say they will refund our money so that they can replace the order, but they fail to do that too.

After I got them to sort all that out they replaced the order and.... nothing happened. I rang them at the weekend and was assured the delivery was due by the 21st. Of course the 21st came and went without the so much as the silhouette of a furniture van on the horizon.

As they are closing down, what's the betting they will have run out of stock before I can get them to fulfill my 6 week old order?